CalWORKS Mental Health Services
CalWORKs Mental Health Supportive Services Program is an outpatient program that provides both a comprehensive and integrated array of Mental Health Services, Targeted Case Management Services, Medication Support Services, and Crisis Intervention Services to adults who experience mental health barriers to employment. The program maintains a family focus, where its mission is based upon the psychosocial rehabilitation model, in which principles related to wellness, recovery, empowerment, client/family involvement, and choice are emphasized.
Services are targeted to help each client achieve an optimal level of functioning, with a focus on self-reliance and a successful transition into stable employment. Specific goals include: building and/or preserving coping skills/activities of daily living skills; linkage to supports within the Center and linkage to adjunctive services in the community addressing employment, medical/dental care, housing, education, recreation, legal/financial issues, and access to self-help groups.
The CalWORKs Mental Health Supportive Services Program receives referrals for services from the Department of Social Services (DPSS) and local Community Assessment Centers (CASC).
Program staff provide intensive community outreach at local DPSS offices in order to link those clients to services who face multiple barriers in accessing treatment.
Services are provided by a multi-disciplinary/multi-lingual team consisting of case managers, licensed and license-waivered, and psychiatric consultant staff. Linguistic assistance is also provided by other Center personnel, the AT&T Language Line, and ACCESS services provided by the Los Angeles County Department of Mental Health (LACDMH). The project’s linkage and partnership with both the Center’s Children and Adolescent Division and Adult Services Division providers remains critical in ensuring that a seamless linkage to services and continuity of care is maximized for clients and their families.
Treatment staff works closely and collaboratively with each client in order to identify strengths and assess barriers to obtaining and sustaining employment. Treatment planning and services are directed toward addressing each client’s current level of functioning, cultural/ethnic/racial background, and any physical and/or cognitive impairment in order to minimize or eliminate any barriers to accessing services. Given the client’s consent, family involvement is encouraged and supported from the time of admission and throughout the treatment process. Project staff continue to work closely with the local chapter of NAMI and families/caregivers are encouraged to utilize NAMI as a source of education and support. Also, the facility is easily accessible to clients who struggle with mobility problems.
Program staff work closely with peer advocates/peer counselors in order to facilitate outreach and engagement, thus helping clients and their families feel more at ease and reducing any barriers to accessing services. When needed, staff provide field-based services in order to ensure continuity of care and for purposes of risk assessment/management.
The CalWORKs Mental Health Supportive Services Program provides linkage to GAIN in order to help clients resolve transportation concerns (taxi vouchers). Lastly, staff works closely with DPSS and Community Care Resource Center (CCRC) personnel in order to ensure that all adjunctive services such as employment preparation, work adjustment, job coaching and job placement activities, child care, and transportation remain intact during treatment.
The CalWORKs Mental Health Supportive Services Program provides the following services: Mental Health Services (e.g., individual, couple, and group therapy); Targeted Case Management Services which facilitates linkage to housing/Section 8 and other adjunctive services (e.g., medical services, vocational/volunteer opportunities, educational/employment opportunities, 12-step and other self-help and recovery groups), both within the Center and the community; Medication Support Services (e.g., evaluation for medication and ongoing medication maintenance and monitoring visits, information pertaining to risks/benefits of medication, potential side effects, and issues related to compliance); and Crisis Intervention Services (e.g., access to the Center's 24/7 After Hours Response System, evaluation for involuntary hospitalization (5150) and walk-in crisis capability during all hours of operation). Additionally, crisis situations may be triaged over the telephone, as clients may not be able to make it to the program location safely, therefore program staff work collaboratively with PMRT in order to safely and effectively address the crisis. Lastly, program staff works closely with CalWORKs Homeless Families Project staff, particularly the housing specialist in order to address referrals for housing and linkage to the Center's Independent Living Program (ILP). In turn, the project's housing specialist works collaboratively with the ILP Program in order to address the permanent housing needs of clients (e.g., Woodland Terrace, and Calvert/Cornerstone Apartments).
The therapeutic services, individual and family therapy, ongoing medication support and case management, result in positive outcomes related to symptom reduction, skills building, and a successful transition to competitive employment. Throughout the treatment process, progress regarding identified treatment goals and client satisfaction is reviewed.
The target population for the CalWORKs Mental Health Supportive Services Program is defined by the following criteria:
- self identification of mental health barriers during the screening process conducted by DPSS personnel
- the client has children under the age 18
- the client and his/her family are in need of financial assistance.
Clients present with symptoms that are characteristic of affective, anxiety, or adjustment disorders. Additionally, issues related to co-occurring alcohol/drug use/abuse and domestic violence are also assessed/discussed during the initial evaluation and explored throughout the treatment process.
Ages of Population:
18 to 59 years of age